Terms & Conditions

1. INTRODUCTION

Please read these terms and conditions carefully before using this website operated by Petroconsult Energy Co. (UK) Ltd, Company Number: 03441967 and VAT Number: 877231895 having our registered office at 4 Holgate Court, Western Road, Romford, RM1 3JS, Greater London. By accessing or using our Website, you agree to be legally bound by these terms and conditions as they may be notified and posted on our Website from time to time.

If you have any queries on how to use this site, please phone +44(0)1708755355 or +44(0)1708755358 (fax) (Lines open Monday to Friday from 9.00 – 17.00). You can also email us with brief outline of your problem.

Details of procedures, services, prices, payment and course delivery methods are displayed on our Website. If you choose to register on any of our courses, you will navigate to the top right of the home page and click on registration and you will be required to provide us with your accurate personal details.

Please:

      1. Read through these terms and conditions carefully before using this website.
      2. Print a copy for future reference
      3. Read our privacy policy section regarding your personal information.
If you have a comment, concern or complaint about our training courses, please contact us via email at info@petroconsultenergy.co.uk or by post at 4 Holgate Court, Western Road, Romford, RM1 3JS, Greater London.

 

2. GENERAL

We reserve the right to change any services, prices, and availability anytime. All prices and descriptions supersede all previous publications. All course descriptions are approximate. Every effort is made to keep information regarding our courses on the Website up to date.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

This Website, any content contained herein and any contract brought into being as a result of usage this Website is governed by and construed in accordance with law of the jurisdiction specified in the clause below and the parties to any such contract agree to submit to the exclusive jurisdiction of the courts as specified. All contracts are concluded in English. These terms and conditions do not affect your statutory rights.

3. DEFINITIONS

‘Conditions’ means these terms and conditions.

‘We/us/our’ means Petroconsult Energy Co. (UK) Ltd

‘Website means the Website located at www.petroconsultenergy.co.uk or any subsequent URL which may replace it or sit alongside it.

‘United Kingdom’ means England, Wales, Scotland, Northern Ireland and the Channel Islands.

‘You/your’ means a user of the Website.

‘Working days’ mean Monday to Friday (excluding public holidays in the United Kingdom).

4REGISTRATION PROCESS

Registration will only be accepted from persons over the age of 18. Registration would be accepted from person’s resident outside the United Kingdom or from UK residents. Non UK residents will be required to satisfy the UK Visas and Immigration (formerly UK Border Agency) requirements for issuance of Visas. The same applies to courses held in the USA or elsewhere; nominees are required to obtain their visas upon satisfactory application.

All registrations are subject to acceptance and availability. If any course required is not available, you will be notified by email and you will have the option either to wait until the course is available or we could arrange it upon your request provided 3 or more persons require to register in the same course to hold in our (Training Centre) in order to be considered and additional discount will be applied in acceptance with our discount policy. Alternatively, 8 or more persons for an In House Training (clients chosen place or country) who require to register in the same course in order to be considered and up to 20% will be applied in accordance with our discount policy and the following costs will be met by client:

      • Host Venue
      • Accommodation and return fares to London for two course facilitators. (Outside UK)
      • Lunch & Tea Break Costs.

You shall be responsible for ensuring the accuracy of the details provided on the form and we will not accept a course request unless all details requested on the registration form have been entered correctly.

You acknowledge that any automated acknowledgement of the receipt of your registration form from us shall not amount to our acceptance of your offer to attend our training course.

The conclusion of a contract between you and us will take place when we receive your payment by (i) receiving payment for tuition fees or (ii) sending payment invoice and confirmation of course registration or commencing the training, whichever is the earlier.

We will take all reasonable care, in so far as it is in our power to do so, to keep details of your registration and payment secure, but in absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to the data you provided when accessing our Website.  

5. PAYMENT

All prices are exclusive of VAT. VAT is charged at 20.00% and payable to the UK government. Prices quoted are for training courses in the United Kingdom unless otherwise specified. Prices are in Pounds Sterling unless, for otherwise specified venue.

We reserve the right , by giving notice to you, the participant, at anytime before training commences to increase the price of courses to reflect any increase in the cost to us, which is due to any factor beyond our control ( such as without limitation, any significant foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs.

In the unlikely event of there being such an increase in the price of our training courses, the participants shall be entitled to cancel your interest at any time before course commences.

In the unlikely event that the price or description of our training courses has been incorrectly advertised, we will contact you by email, telephone or post to ask whether you wish to proceed with your course with the correct price or description. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the course request.

Payment can be made by bank transfer, through an electronic payment account, bank draft,or by cheque.

We will expect to be credited with funds cleared from your account before training commences.

We will inform you by email upon the receipt of your payment.

6. DISCOUNT POLICY

      • 3 delegates – 5%
      • 5 delegates – 7.5%
      • 10 delegates – 10%

7. REFUNDS AND CANCELLATIONS

7.1. REFUNDS

If you are not happy with going on the course for any reason, you can inform us and we will refund you the tuition fees paid in full if notified not less than two weeks or less 20% if notified less than two weeks before course commencement. Alternatively, if you wish to reschedule the date, no deductions will be made. All we ask is that you inform us by email not less than 7 working days from the course commencement day.

You should allow up to 21 days for your refund to be processed. We will normally refund you using the same payment method that you used. This does not affect your statutory rights.
Should you be unable to attend the particular program for which you registered and made payment, and are unwilling to attend at a later date provided by us (and agreed with you), we will make a refund of the amount paid in favour of your organisation as beneficiary less administrative charges of 20% of the tuition and all bank charges incurred by us in the course of making repayment. We will however inform you of such total deductions after bank has advised us of their charges in relation to the remittance.

7.2. CANCELLATIONS

Please note that you are entitled to cancel any contract completed with us within 7 working days of receipt of the payment invoice.

If you do cancel a contract, then you must notify us in writing by sending an email to info@petroconsultenergy.co.uk or a letter to 4 Holgate Court, Western Road, Romford, RM1 3JS, Greater London

7.3. VISA REFUSAL

i. UK: In the event of a visa refusal, the sole nominees should notify us not later than 1 week before course commences. The tuition fees less banking charges and administrative cost of not more than £300 will be refunded to our clients fully.

ii. USA:  In the event of a visa refusal to the USA, course nominees or their sponsors must notify us not later than seven working days before course commences. The tuition fees less banking charges and administrative cost of not more than £300 will be refunded to our clients fully.

8. INTELLECTUAL PROPERTY

The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.

You may download or copy the content and other downloadable items displayed on our Website subject to the condition that the material may only be used for personal non- commercial purposes and the purposes of course registration. Copying or storing the contents of our Website for other than personal use is expressly prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk(but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you abide by all any copyright and proprietary notices. You may not otherwise reproduce, modify copy or distribute or use for commercial purposes any of the materials or content on our Website.

You further acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, distribute, commercially exploit or create derivatives works of such material and content.

No license is granted to you in these Conditions to use any trade mark of  www.petroconsultenergy.co.uk of its affiliated companies.

9. WEBSITE

We attempt to ensure that the information available on the Website at any time is accurate. However, we will not be held liable for any errors or omissions. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

Services, prices and offers are only valid at the time they are published on our Website. All images should be used only as a guide or representation of the item.

All courses on the Website are for the sole purpose of giving an approximate description of the training courses.

We may also change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts or the entire Website without notice or liability.

We reserve the right to:

9.1  Modify or withdraw, temporarily or permanently, this Website (or any part thereof)  with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and /or

9.2  Change the Conditions from time to time and your continued use of the Website (or any part thereof following such change shall be deemed to be your acceptance of such change.

It is your responsibility to check regularly to determine whether the Conditions have been changed.

You may not use the Website for any of the following purposes:

9.3 Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar,  obscene, or otherwise objectionable material;

9.4  Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise;

9.5  Breaches any relevant laws, regulations or code of practice;

9.6  Gaining unauthorised access to other computer systems;

9.7  Interfering with any other person’s use or enjoyment of the Website;

9.8  Breaching any laws concerning the use of public telecommunications networks;

9.9  Interfering or disrupting networks or websites connected to the Website; and

9.10 Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. We reserve the right to refuse to post material on the Website or to remove material already posted on the Website.

10. LIABILITY AND INDEMNITY

Not with standing any other provision in the Conditions, nothing in these Conditions will affect or    limit your statutory rights; or will exclude or limit our liability for death or personal injury resulting from our negligence.

The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.

You acknowledge that we cannot guarantee and cannot be responsible for the security of privacy of the Website and any information provided by you. You must bear the risk with the use of the Internet.

We will use reasonable endeavours to verify the accuracy of any information on the Website but make no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you, the participant nor your sponsor(s) for any loss, costs or expenses arising directly or indirectly from any delays in doing so and will not be deemed to be in breach of these Conditions by reasons of any delay in performing, or any failure to perform, any of its obligations in relation to these conditions, if delay or failure was due to any cause beyond our reasonable control.

We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for:

10.1 Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

10.2 Any loss of goodwill or reputation; or

10.3 Any special or indirect losses suffered or incurred arising out of or in connection with the provision of any matter under the Conditions.

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Conditions by you,or any other liabilities arising out of your use of this Website or any other person accessing the Website using your Personal Information with your authority.

This clause does not affect your statutory rights as a client nor does it affect your contract cancellation rights.

11. REGISTRATION 

You warrant that:

11.1 The personal information which you are required to provide when you register is true, accurate, current and complete in all respects;

11.2 You are not impersonating any other person or entity;

11.3 You will notify us immediately of any changes to your personal information by emailing or telephoning our customer service representatives.

12. THIRD PARTY RIGHTS

Except for our affiliates, directors, employees or representatives , a person who is not a party to these Conditions has no right under the Contracts ( Rights of Third Parties) Act 1999 to enforce any term of this agreement this does not affect any right or remedy of a third party that exists or is available apart from that Act.

13. GOVERNING AND JURISDICTION

The Website is controlled and operated in the United Kingdom.

The Conditions will be governed by laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.